At OnlineQuest.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by OnlineQuest.uk (operated by Pixel Borough Company LTD) and how we use it, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at support@onlinequest.uk.
1. Data Controller
The data controller responsible for your personal information under this policy is:
Pixel Borough Company LTD
125 London Road, Headington, Oxford, OX3 9HZ, United Kingdom.
2. Information We Collect
We collect and process several categories of information depending on your interactions with OnlineQuest.uk:
- Contact Information: If you contact us directly via email or our contact forms, we receive your name, email address, the contents of the message, and any attachments you choose to send.
- Technical Data: Like most websites, we collect information that your browser sends. This includes IP (Internet Protocol) addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and click counts. This data is aggregated and is not linked to personally identifiable information.
- Fictional Balance State: To facilitate game continuity, your local browser memory (localStorage) tracks your virtual Gold Coins balance. This information remains local to your device.
3. How We Use Your Information
We process your personal information based on legitimate interests, contract fulfillment, or consent, to:
- Provide, operate, and maintain the functionality of our website and games.
- Improve, personalize, and expand our platform.
- Understand and analyze how visitors interact with our content.
- Develop new products, services, features, and gaming simulators.
- Communicate with you to resolve support inquiries or compliance requests.
- Prevent fraudulent activity, detect technical glitches, and enforce our 18+ age restriction.
4. Cookies and Web Beacons
OnlineQuest.uk uses standard "cookies" to store information, including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. Please read our Cookie Policy for full details.
5. Your Rights Under UK GDPR
Every UK resident is entitled to specific data protection rights. You have the right to request:
- Access: A copy of the personal data we hold about you.
- Rectification: Correction of any data you believe is inaccurate or incomplete.
- Erasure: Deletion of your personal data under certain conditions.
- Restriction: Restriction of our processing of your personal data.
- Objection: Object to our processing of your personal data.
- Portability: Transfer of your data to another organization or directly to you.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email address.
6. Children's Information
Protecting minors is our absolute priority. OnlineQuest.uk does not knowingly collect or solicit personal identifiable information from anyone under the age of 18. Our social slot simulators are strictly intended for users aged 18 or older.
If you suspect that a minor has provided us with personal information, we encourage you to contact us immediately, and we will take swift action to remove such information from our records.
7. Data Retention
We retain personal data (such as emails received via support) only for as long as necessary to address your inquiry or fulfill our regulatory obligations. Once it is no longer required, the data is securely deleted or anonymized.