At OnlineQuest.uk, operated by Pixel Borough Company LTD, we want our users to have the best possible experience while enjoying our free-to-play simulator slots. Even though our platform uses virtual currency (Gold Coins) and does not support real-money wagering or financial payouts, maintaining healthy gaming habits is vital. Social casino gaming should always remain a fun, lighthearted leisure activity.
Please Note: This game does not offer real-money gambling. If you feel your gaming activity is becoming problematic, please seek professional assistance.
Maintaining a Healthy Balance
Here are several practical recommendations to ensure your time on our platform remains purely recreational:
- Track Your Time: It is easy to lose track of time when having fun. Decide in advance how long you want to play during a session, and set an alarm on your phone or device as a reminder.
- Play for Fun: Remember that Gold Coins are virtual tokens with no cash value. They exist to simulate slot mechanics, not to achieve financial gain or resolve stress.
- Take Regular Breaks: Step away from the screen every 30 to 45 minutes. Sticking to a balanced routine helps maintain healthy focus and prevents fatigue.
- Balance Your Hobbies: Social gaming should only be one of many recreational activities in your daily life. Ensure it does not replace social interactions, exercise, or work commitments.
Self-Exclusion Options
If you feel that you are spending too much time playing, or if social slots are no longer enjoyable, you can request to restrict access to your account. We offer voluntary self-exclusion options:
To temporarily suspend or permanently close your account, please email our support team at support@onlinequest.uk with the subject line "Self-Exclusion". We will process your request within 24 hours. During the exclusion period, you will not be allowed to access games or receive notifications.
Seeking Professional Assistance
If you or someone you know is struggling with gambling-related issues in other areas of life, we strongly encourage reaching out to dedicated professional support networks in the United Kingdom. These independent organizations provide free, confidential advice and support:
National Gambling Helpline
Available 24 hours a day, 7 days a week, providing free and confidential support over the phone or via web chat.
Phone: 0808 8020 133
BeGambleAware
Offers advice on how to spot problem gambling behavior and links to helpful tools and resources.
Website: www.begambleaware.org
GamCare
The leading national provider of information, advice, and support for anyone affected by problem gambling.
Website: www.gamcare.org.uk
Gordon Moody Association
Provides advice, counseling, and high-quality residential treatment for severely affected problem gamblers.
Website: www.gordonmoody.org.uk
Gamban
Software that blocks access to gambling websites and applications across all your devices.
Website: www.gamban.com